How we vet TruIntel mentors.
Anyone can claim to be an expert online. TruIntel mentors have to show us first. This is the process every mentor goes through before they can teach, and what the badges on their profiles mean.
Four steps, in order. No shortcuts.
Apply with a video introduction
Every applicant records a short video introduction and submits their experience, specialties and rates. No anonymous profiles, no faceless listings.
Staff review of experience and specialties
Our team reviews each application by hand. A human reviews every application within 2 working days. The bar is simple: are they doing this work for a living right now? Applications that do not meet it are declined.
Identity documents reviewed before any booking or payout
Mentors submit identity documents, which our team reviews before they can take a booking or receive a payout. The date on their badge shows when their review status last changed. Approved mentors are paid by PayPal Payouts in US Dollars, worldwide.
Ongoing quality: ratings, responsiveness and re-review
Vetting does not stop at sign-up. We track session ratings and responsiveness, and mentors are re-reviewed over time. Falling below the standard means losing the badge, or the platform.
What you see on every mentor card.
Each signal on a mentor's card is earned, not self-declared. Here is how to read them.
The dated identity badge
This mentor submitted identity documents that our team reviewed. The month and year show when their review status was last updated, so you can see the badge is current, not historic.
The mentor tier labels
New, Rising, Established and Pro reflect a mentor's verified level and track record on TruIntel. A New mentor is fully vetted but still building their history here. Rising, Established and Pro mentors have progressively deeper records of completed sessions and consistent quality.
The intro video marker
Mentors with this marker have recorded a personal introduction. Open their profile to watch it before you book, and hear how they teach in their own words.
The first-session discount
Some mentors offer a discounted first session so you can test the fit before committing. The percentage shown is set by the mentor.
What our identity review does, and does not, cover
Our identity review checks the documents each mentor submits. It is not a biometric identity check or a criminal-record check, and it is not a guarantee of teaching outcomes. If anything about a mentor or a session concerns you, report it to the TruIntel Support Desk and our team will investigate.
Ready when you are.